Limited One Year Warranty*

NetworkRV warrants new products created by it to be free from production defects for a term of one year from the date of delivery to the initial end-user customer. For products not manufactured by NetworkRV and sold by NetworkRV the original Manufacturer Warranty Applies. The customer should inform NetworkRV of any defect or malfunction in writing delivered by courier, email or certified mail and received during the warranty time frame so as to secure repair or replacement of the product and, if purchased and manufactured from NetworkRV, the customer should deliver the product to NetworkRV to be received before the expiration of the warranty. For other non-SoftStartUSA or non-NetworkRV products, a return to the original manufacturer during their Warranty period should first be verified by contacting the manufacturer of that product regarding their Warranties.

The only real remedies for any product Warranty claim built by NetworkRV shall be the remedies of repair or full replacement at NetworkRV’s discretion. The customer expressly waives the right to assert any indirect warranty and any and other claims for resulting damages. Any court ruling requiring the indirect warranty of merchantability or other warranty expressly waived herein is restricted in time to the length of this categorical written warranty.

This warranty is ineffective if the customer or any user damages the product in his/her possession or fails to use the product as directed, misuses or abuses the product, submits the product to unreasonable use or otherwise uses the product in an exceptional manner aside from its intended use If, throughout the air conditioner manufacturer’s warranty period, the customer’s air conditioning unit experiences a compressor motor failure not covered by the manufacturer’s warranty and caused by the SoftStartRV, NetworkRV may, at its option, repair or replace the compressor motor or rooftop air conditioning unit.

If any disputes arise within this warranty they shall be resolved solely within a court of competent jurisdiction in Broward County Florida.  A jury trial is deemed to be waived by all parties and arbitration, if needed, will prevail.

Consequential damages are excluded from this warranty. Attorneys’ fees shall not be subject to recovery. They shall be borne by the various parties by a client or alternative party claiming within this restricted warranty or in any other proceeding or claim.

This warranty is not transferable and shall apply solely to the original end-user customer. This warranty does not cover damage ensuing from improper use, improper installation, or any other cause not arising out of defects in materials or manufacturing.

This warranty provides you with specific legal rights; you may have other rights that change from State to State. If applied-for and granted, this Extended Warranty shall provide and extension of one year to the original warranty period. To make this Extended Warranty effective, the customer should complete and deliver the Extended Warranty Registration process in the manner prescribed on the website and no more than ninety days from the date of purchase of the product.

* To extend a Warranty for the SoftStartRV product ONLY, from one year to three years FREE, register here: https://softstartrvsolar.com/extended-warranty-application

Return Policy: No restocking fee is required on non-defective product returns. All returns are to ship UPS prepaid with tracking. All warranty returns must be authorized in advance. We’ll typically email you a return label when requested. If you do not receive it within two business days, please check your spam folder.

For more information: https://softstartrvsolar.com/returns

Warranty Information Last Updated On: 1/23/2024